Cancel Service | XOOM Energy Canada
Holiday Hours
In observance of the Labor Day Holiday, XOOM Energy’s Customer Care will be closed Monday, September 1st. Normal business hours will resume at 8am ET on Tuesday, September 2nd.

Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.
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Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early exit fee may apply.

Change To Fixed Rate Plan

 

To cancel your XOOM Energy service, please choose one of the following options.

Online:
Visit https://xoomenergy.ca/en/contact-us and choose "Cancel Account" from the dropdown options in the Contact Us Online form.

By Phone:
Contact XOOM Energy Customer Care at 866-999-8483 (Mon - Fri | 8AM – 11PM ET or Saturday | 9AM – 7PM ET).