Website Maintenance:

The XOOM Energy website will be unavailable Sept. 11 from 11:30 PM to Sept. 12 at 1:30 AM ET and again Sept. 12 from 11:00 PM to Sept. 13 at 3:00 AM ET.  We apologize for any inconvenience this may cause.

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Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early exit fee may apply.

Change To Fixed Rate Plan

 

To cancel your XOOM Energy service, please choose one of the following options.

Online:
Visit https://xoomenergy.ca/en/contact-us and choose "Cancel Account" from the dropdown options in the Contact Us Online form.

By Phone:
Contact XOOM Energy Customer Care at 866-999-8483 (Mon - Fri | 8AM – 11PM ET or Saturday | 9AM – 7PM ET).