Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.
We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (early exit fee) will apply.
Change To Fixed Rate Plan
If you still wish to cancel your XOOM Energy service, please call XOOM Customer Care at 866-999-8483 (Mon - Fri | 8AM – 11PM EST or Saturday | 9AM – 7PM EST).
1. Launch the Safari browser and navigate to XOOMEnergy.ca 2. Tap the Share button on the browser’s toolbar — that’s the rectangle with an arrow pointing upward. Tap the Add to Home Screen icon in the Share menu.
1. Open Chrome on your mobile device, and navigate to XOOMEnergy.ca 2.Tap the menu button and tap Add to homescreen. You’ll be able to enter a name for the shortcut and it will be added to your home screen.
1. First, open XOOMEnergy.ca in Internet Explorer. 2. Tap the More (...) button and tap Pin to Start in the menu that appears.
XOOM Energy, LLC through its family of companies is a retail electricity, renewable and natural gas provider in over 90 energy choice markets across North America. In Canada, XOOM Energy’s family of companies includes: "XOOM Energy Canada, ULC" (which provides services in Alberta) and "XOOM Energy ONT, ULC" (hereinafter collectively "XOOM Energy") and offers electricity and/or natural gas products in each of their respective provinces. We are not affiliated with, nor endorsed by, any local utility or provincial commission.© 2022 XOOM Energy Canada, ULC, a subsidiary of XOOM Energy, LLC.
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