Holiday Hours
In observance of the Fourth of July Holiday, XOOM Energy’s Customer Care will be closed Monday, July 4th.  Normal business hours will resume at 8am ET on Tuesday, July 5th.

Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.

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Cancel your XOOM Energy service

We're sorry to see you go! Did you know you could switch to a fixed rate product and protect yourself from the uncertainty? Stability brings peace of mind, so lock your rate in now and have one less thing to manage! For customers on a term plan, an early termination fee (early exit fee) will apply.

Change To Fixed Rate Plan

 

If you still wish to cancel your XOOM Energy service, please call XOOM Customer Care at 866-999-8483 (Mon - Fri | 8AM – 11PM EST or Saturday | 9AM – 7PM EST).