Attention XOOM Energy Customers:

Please be aware the XOOM Energy website will be down for maintenance from Friday, March 20th to Saturday, March 21st, from the hours of 11 PM ET to 4 AM ET and from Saturday, March 21^st to Sunday, March 22^nd, from the hours of 9PM to 1AM ET. We apologize for any inconvenience this may cause.

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Compliance Plan and Code of Conduct Requirements

Compliance Plan and Code of Conduct Requirements

XOOM Energy is bound by the provisions of the Code of Conduct Regulation. Complaints respecting possible contravention of this Regulation by XOOM Energy should be directed to XOOM Energy at 1-866-999-8483; and to the Alberta Utilities Commission at 403-310-4282 in Alberta or 1-833-511-4282 outside Alberta, or info@auc.ab.ca; or the Market Surveillance Administrator at 403-705-3181 or compliance@albertamsa.ca. The Alberta Utilities Commission and the Market Surveillance Administrator are independent of XOOM Energy.

For More Information

Our Compliance Plan, effective August 19, 2021

Code of Conduct Regulation

XOOM Energy, LLC through its family of companies is a retail electricity, renewable and natural gas provider in over 90 energy choice markets across North America. In Canada, XOOM Energy’s family of companies includes: "XOOM Energy Canada, ULC" (hereinafter collectively "XOOM Energy") and offers electricity and/or natural gas products in each of their respective provinces. We are not affiliated with, nor endorsed by, any local utility or provincial commission.

© 2016 - 2026 XOOM Energy Canada, ULC, a subsidiary of XOOM Energy, LLC.

Attention XOOM Energy Customers:

Compliance Plan and Code of Conduct Requirements

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