Due to the recent Postal strike in Canada, invoices, and other correspondences you receive by mail from XOOM Energy may be delayed. You can manage your XOOM Energy account, including viewing and paying your bill by visiting MyXOOMEnergy.
In observance of the New Year’s Day Holiday, XOOM Energy’s Customer Care will be closed on Wednesday, January 1st. Normal business hours will resume at 8 am ET on Thursday, January 2nd. Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.
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You can help do your part for the environment with Paperless Billing. Receive your monthly energy bill in your email box instead of your mailbox and help save a few more trees!
Paperless Billing is currently available for residential and small business customers in Alberta.
To enroll, log in to your MyAccount and choose Paperless Billing or by phone by contacting XOOM Energy's Customer Care at 866-999-8483.
1. Launch the Safari browser and navigate to XOOMEnergy.ca 2. Tap the Share button on the browser’s toolbar — that’s the rectangle with an arrow pointing upward. Tap the Add to Home Screen icon in the Share menu.
1. Open Chrome on your mobile device, and navigate to XOOMEnergy.ca 2.Tap the menu button and tap Add to homescreen. You’ll be able to enter a name for the shortcut and it will be added to your home screen.
1. First, open XOOMEnergy.ca in Internet Explorer. 2. Tap the More (...) button and tap Pin to Start in the menu that appears.
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