Holiday Hours

In observance of the Labor Day Holiday, XOOM Energy’s Customer Care will be closed Monday, September 7th. Normal business hours will resume at 8am ET on Tuesday, September 8th.

Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.

Residential service plans

 

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Enjoy the Sta-Bill-ity That Comes with a Fixed-Rate Energy Plan

Get the peace of mind you deserve with a fixed rate energy plan from XOOM Energy – no surprises, just energy plans designed to fit your budget and lifestyle.

 

 

 

 

Benefits of Being a XOOM Energy Customer


Seamless Service Transition

Seamless Service Transition

No service interruptions during the switch, and we will handle your energy service transfer.

Choose Your Move-in Date

Choose Your Move-in Date

Enjoy the convenience of choosing your move-in date and your energy service start date.

Early Termination Fee Coverage

Early Termination Fee Coverage

XOOM Energy will cover early termination fees from your current provider up to $150*

Customer Loyalty Program

Customer Loyalty Program

Earn and redeem for gift cards, merchandise and more just for being a loyal customer.

Budget Billing

Budget Billing

Put some predictability into your monthly energy bills with Budget Billing.

Auto-Bill Pay

Pre-Authorized Payment

Worry less each month about missing a payment with the convenience of Pre-Authorized Payment.

 

 

 


 

What Customers Are Saying About XOOM Energy

 

 

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*Please note that the following criteria must be met in order to qualify for the Freedom2Connect program outside of Texas: available to residential home meters only; must be a new residential energy customer switching to XOOM Energy from another provider; must enroll on a fixed-price plan that is 12 months or longer; the ESI ID or Utility Account Number matches the ESI ID or Utility Account Number enrolled with XOOM Energy; First and last name matches the name on prior provider’s bill. Customers have 90 days from their switch request to claim their reimbursement. For full details please visit xoomenergy.ca/en/freedom2connect.