Holiday Hours
In observance of the Fourth of July Holiday, XOOM Energy’s Customer Care will be closed Monday, July 4th.  Normal business hours will resume at 8am ET on Tuesday, July 5th.

Remember you can manage your account online by visiting MyXOOM or find answers to your questions in our FAQ section.

Residential service plans

Budget Billing



Budget Billing is an optional payment program designed to provide predictable billing by equalizing payments over the course of several months.  There is no cost to enroll and the program is available to both residential and small business customers.

Currently Budget Billing is only available for customers in Alberta. To enroll on Budget Billing please contact XOOM Energy's Customer Care at 866-999-8483, Monday-Friday 8 am - 11 pm ET and Saturday 9 am - 7 pm ET. 


 Note: Budget Billing is available for XOOM Energy charges only.